Benefits

Economics

Our approach reduces start-up costs and capital expenses across the board, eliminates the need to invest in stand-alone clusters of hardware and software, and the need to pay up front for expensive licenses. You use only what you need when you need it with a pay-as-you-go pricing model. We are able to deliver benefits that our competitors cannot match.

• Low/No capital hardware and software costs
• No software license fees
• No maintenance fees
• No support fees
• No upgrade fees

When you factor the all-in cost of software, licenses, servers, maintenance/upgrade fees, in-house support staff, and added data centers costs associated with our competition you will quickly find our solution's total cost of ownership is significantly less.

Operational Efficiencies

Managing a mobile workforce is complicated because of all the moving parts. Every mobile worker is different. Every customer is different. Every task is different. Even the traffic and road conditions are different.

Our system takes all of these factors into account and schedules the most efficient routes, gives real time views and communicates directly with customers to keep them in the loop. As a result, our system delivers:

• 47% increase in the rate of jobs completed
• 45% reduction in dispatcher-to-field employee ratio
• 40% decrease in miles driven
• 20% reduction in "not-at-home" wasted truck rolls
• 10% reduction in "cancellations at the door"
• 50% reduction in "where’s my tech" Call Center calls

Customer Satisfaction

Each day thousands of customers are held prisoners in their own homes. They are trapped by long delivery windows and poor communication with their service providers. Getting your mobile workforce to their appointments on time is your best opportunity to build satisfying relationships with your customers. With LPGas you can give your customers a one hour service window with 96% accuracy.

Your next best shot at building a relationship is letting them know in advance when you are going to be there. With LPGas you can communicate up to the minute arrival times and appointment status information to customers and allow them to accept the appointment or reschedule.

• 30% improvement in on-time performance
• 98% customer satisfaction with appointments

Reliability

Database hiccups, hard drive failures, network problems, software upgrades can wreak havoc on your business and cost your organization big dollars via lost productivity and lost opportunities. LPGas' solution eliminates these problems with it's hosted solution. Our hardware and software systems are continuously monitored and evaluated. In the event of a failure our hot back systems automatically and transparently take over. LPGas has iron-clad reliability with real uptime of 99.995 percent with 24/7 monitoring and support.

Consulting Services

Meeting today's challenges in a rapidly changing business environment can be demanding to even the most experienced organization. LPGas is committed to helping you translate strategic direction into best practice operating processes. We provide a holistic approach to understanding how people, processes, and technology interact – we then leverage this insight in helping you align your technology initiatives with your corporate business strategies.

LPGas Business Consulting offers services in project management, business reviews, workflow optimization, systems integration, security assessments, and more.

LPGas Software Consulting services offers system integration to 3rd party solutions, product customizations, data warehouse integration and optimization, and more.

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About LPGas Software

Our Cloud Computing expertise and enterprise computing environment experience combined with our extensive industry knowledge gained over many years, has helped us design the most versatile delivery management software with maximum scalability and integration flexibility for businesses of all sizes. Because we understand your business and recognize the individual needs of each company, we can offer hardware and software solutions so flexible that, once installed, you will think we tailored the system specifically for your company. Our broad and diverse client base has responded to our strong and service-oriented organization with exceptional customer loyalty. We can proudly say that our very first client still enjoys the benefit of our solutions.

We consider service and support to be one of our most important products. With that in mind we have developed a staff of professionals skilled in conversion planning, on-site training, hardware installation, enrichment seminars and remote customer service. We even designed our home office especially with service support in mind. Network communications software, QoS routers, and an advanced VoIP telecommunication system give our customer service representatives the ability to connect to your desktop or server, find the problem, and even remotely update programs if necessary. As diverse as our software solutions are, we realize that not all businesses are the same. In response, we have developed considerable expertise at analyzing the additional requirements you may have, and providing solutions that can range from special training and procedures to custom software modules.